Market · United Arab Emirates
Jewellery POS software for gold and diamond shops in the UAE
GetJewelryPOS is hosted point-of-sale software for UAE jewellery shops, from a single counter in a souk to a group of showrooms. Price gold by gram and karat at the rate you enter each morning, add making charges and stone value, show 5% VAT inside the price, take old gold in exchange, and keep every diamond's certificate tied to its sale.
How jewelry is sold in United Arab Emirates
UAE jewellery retail centres on a few famous markets and a long line of mall showrooms. Dubai's Gold Souk in Deira, by the Creek, packs small shops selling 22K, 21K and 18K pieces by weight. The Gold and Diamond Park off Sheikh Zayed Road serves buyers looking for diamonds and custom work. Abu Dhabi's main cluster is the Madinat Zayed Gold Centre, and Sharjah's Central Souk keeps its jewellery shops under the blue-tiled roof by the lagoon.
Gold is sold by the gram, and the customer sees weight, karat, the day's rate and the making charge on the bill. Shops follow the daily rate published for the market and change it as the price moves. Diamond jewellery usually carries a lab certificate, and buyers from the Gulf, South Asia and Europe expect the details on their tax invoice. Old gold exchange is routine: a customer brings in an old chain, the shop weighs it, deducts for purity and puts the value against a new piece.
VAT at 5% applies to jewellery, and retail prices are normally shown VAT-inclusive. Gold of investment grade is treated differently from finished jewellery, and dealer-to-dealer gold trades have their own rules, so your accountant decides which tax group each item uses. Selling seasons follow Ramadan and the two Eids, Diwali and Akshaya Tritiya for the large Indian community, the winter wedding season and the Dubai Shopping Festival. WhatsApp is where most customers ask about a design or a price.
Fact sheet
GetJewelryPOS in United Arab Emirates, at a glance
- Currency
- AED
- Tax on prices
- Prices on receipts can be shown inclusive of 5% VAT, with the VAT amount printed as its own line on the tax invoice. You set the tax groups, including any your accountant applies to investment gold or dealer sales.
- Weekend
- Saturday and Sunday are the official weekend for government and most offices, but souks and mall jewellers trade every day, with a break around Friday prayers.
- Languages at the counter
- Arabic, English, Hindi, Urdu, Malayalam
- How customers pay
- Works with your card terminal for Visa, Mastercard and other cards your bank accepts. · Works with Apple Pay and Google Pay through the same terminal. · Works with cash in AED and other currencies you choose to display, recorded against the sale. · Works with old gold exchange as part payment, with weight, karat and deduction on record. · Works with bank transfer for large bridal and diamond orders. · Works with instalments: deposit, partial payments and a tracked balance on the customer account.
- Busy seasons
- Ramadan and Eid al-Fitr · Eid al-Adha · Diwali and Dhanteras · Akshaya Tritiya · Dubai Shopping Festival · Winter wedding season
- Support hours
- Mon–Fri 9:00–19:00, Sat 10:00–16:00 Gulf Standard Time (souk hours support on WhatsApp)
Prices in United Arab Emirates
| Counter | AED 249 /month |
|---|---|
| Showroom | AED 459 /month |
| Souk | AED 829 /month |
| Managed website | AED 549 /month |
| Showroom Bundle | AED 869 /month |
All prices include 5% UAE VAT.
Full pricingWhat United Arab Emirates jewelers ask for
What does a jewelry POS need to do in United Arab Emirates?
- AE-1
Weight × rate + making charge
Enter today's rate per gram for each karat once, and every gold item is priced from its weight, its karat, the making charge (per gram, flat or percentage) and any stone value. Staff stop doing the sum on a calculator at the counter.
Related feature - AE-2
VAT-inclusive receipts and tax invoices
Show retail prices inclusive of 5% VAT and print the VAT amount on the tax invoice. Tax groups let you treat jewellery, investment gold and dealer sales the way your accountant advises, and the tax report summarises each one.
Related feature - AE-3
Old gold exchange at the counter
Record the customer's old piece as a purchase with its weight, karat and deduction, then offset the value against the new sale. The exchange, the customer and the new item stay on one record if anyone asks later.
Related feature - AE-4
Arabic and English on the same receipt
Receipt and invoice layouts can carry Arabic and English, and translations are editable. Staff who speak Hindi, Urdu or Malayalam can use the screens in the language they read most easily.
Related feature - AE-5
Several shops, one stock picture
Owners with a souk shop and a mall counter transfer stock between them, keep per-location prices and stock, and see central sales, stock and VAT reports. Each location can have its own invoice layout and staff permissions.
Related feature
Under the loupe
Jewelry POS in United Arab Emirates: questions
Does GetJewelryPOS handle UAE VAT?
Yes. You set tax rates and tax groups, show prices inclusive of 5% VAT, and print the VAT amount on each tax invoice. Your accountant decides which items fall under which group, and the tax report totals them.
Can it price gold by gram and karat?
Yes. Enter today's rate per gram for 24K, 22K, 21K and 18K, and each item is priced as weight times rate plus making charge and stone value. The software does not fetch or quote a live rate; you enter it.
Does it handle old gold exchange?
Yes. The old piece is recorded as a purchase from the customer with weight, karat and your deduction, and the value is offset against the new sale on the same receipt.
Can receipts be in Arabic?
Yes. Receipt and invoice text can be translated and edited, so you can print in Arabic, English or both. Each location can use its own invoice layout.
Can customers pay in instalments?
Yes. Take a deposit, reserve the piece, record each payment with its own receipt, and track the balance on the customer account. Due and overdue reports show who still owes.
Can I store diamond certificate details?
Yes. Each piece can carry its lab, report number, carat, colour, clarity and cut in custom fields, and scanning the tag brings up the certificate with the item.
Do you process card payments in the UAE?
No. GetJewelryPOS works with your bank's card terminal. You keep your merchant agreement, and the POS records the card amount against the sale.
Can I show prices in other currencies for tourists?
Yes. Each business can display multiple currencies, so a tourist can see an equivalent alongside AED. Sales are still recorded in your business currency.
Can I send customers updates on WhatsApp?
The POS sends SMS and email notifications from templates, for example when a repair is ready. Many UAE shops then follow up on WhatsApp from their own phone; the Showroom Bundle adds marketing automations for follow-ups.
14 days free · no card needed · cancel any time
Built for United Arab Emirates’s counters
Prices in AED. All prices include 5% UAE VAT. Start free or book a demo with our AE team.